UK delivery time ;                      1---- 4 working days by 1st class recorded delivery
International delivery time;     7---10 days by Royal mail international signed delivery

In most cases UK and international orders often arrive sooner

We will dispatch orders within  24hrs  of receiving payment

Orders recieved before 2pm UK time will be dispatched the same day

Prices

UK delivery ;               Free

International delivery;  £3.00  for the first item and £1 for each additional item.

Returns & Refunds
If for any reason you are not happy with the item/s you have purchased, please feel free to send it back within 7 days of receiving the goods and we will be happy to refund your purchase
Refunds take approx 7 days to process so please be patient. Note that shipping charges are non-refundable (item/s must be unused and free from defects or misuse, and returned in the original packaging to qualify for a refund,)

Instructions for refunds

Please send back item/s with a cover note explaining that you would like a refund or exchange, you must include your full name, address, user ID,contact phone no. and e-mail and send to;  Ooohlala.net, PO.Box 252, Gosport, Hampshire, United Kingdom

We will no longer have your financial details on file, so we will contact you to effect a refund

It is mandatory that you provide this information for us to locate your sale.

Instructions for exchanges

If you wish to exchange your item/s the same process applies as for refunds (shown above). NOTE We will advise you of the additional cost if the item you choose is more expensive, additional postage costs may apply